Administration Officer - Darwin
Top End Women's Legal Service Inc
- Full time (38 hours per week)
- $60,180.12 - $65,661.44
The Top End Women’s Legal Service (‘TEWLS’) is a not-for-profit, specialist women’s legal service focused on the advancement of women’s rights. We provide integrated, holistic, trauma-informed, and culturally secure free legal and support services to women, and persons identifying as women, living in the Top End of the Northern Territory (primarily, the Greater Darwin region). We are an accredited community legal centre as well as a member of Women’s Legal Services Australia.
TEWLS provides legal and support services in the areas of family, migration and civil law, withspecific expertise held in respect of domestic, family and sexual violence (‘DFSV’). As aspecialist DFSV legal service, our multidisciplinary team provides legal advice, casework andrepresentation (litigation), legal information and referral, and wrap around support services to our clients, with expertise in assisting clients with intersectional vulnerabilities, including Aboriginal and Torres Strait Islander women, culturally and linguistically diverse women, migrant women, women experiencing DFSV, women with a disability, and women experiencing financial disadvantage. Our client-centred practice model maintains a significant DFSV and family law legal practice, as well as migration law and an extensive civil law practice including in areas oftenancy and public housing, discrimination, sexual harassment, consumer law, complaints, childprotection, and employment law.
TEWLS provides in-house services as well as outreach services for women incarcerated in the Darwin Correctional Centre, women seeking shelter at any of the four (4) women’s shelters inthe Greater Darwin, culturally and linguistically diverse women, migrant women, and Aboriginal and Torres Strait Islander women in six (6) town communities in the Greater Darwin region.TEWLS also provides community legal education and input on law and policy development tobuild government and community capacity to work towards deeper legal and cultural change to redress power imbalances and address violence and gender inequality.
- Service administration and support, providing reception and administration support duties, including attending to enquiries received via phone, email and general correspondence.
- Providing efficient and effective customer service to clients, including making client bookings and contributing to the maintenance of the TEWLS electronic office diary, and coordinating intake with the TEWLS Paralegal & Intake Officer team.
- Coordinating the volunteer solicitor roster, including liaising with volunteer practitioners.
- Organising and keeping tidy common office areas, including the kitchen and reception areas, to maintain a safe and secure working environment (per OH&S standards)
- Entering/recording client and project data in the TEWLS Centre database (CLASS) and producing regular reports for practitioners as required.
- Ensuring filing and record-keeping systems and maintained and current, including TEWLS’ electronic file management system (MFiles).
- Ensuring the security and confidentiality of data
- Contributing to the review and development of TEWLS record keeping processes, including templates.
- Assisting with the organisation and preparation of funding reports, as required.
- Assisting with the preparation for TEWLS Management Committee meetings, and other meetings and functions as required
- Assisting with the yearly audit of the service.
- Assisting with the organisation and preparation of the TEWLS AGM, including notice requirements.
- Accurately capturing all legal and non-legal service data through TEWLS’ internal data and file management systems.
- Attending regular TEWLS staff meetings and planning day sessions as required.
- Undertaking ongoing professional development in accordance with TEWLS’ policies and procedures, and in consultation with the TEWLS Chief Executive Officer
- Participating in regular performance discussions and development reviews.Ensuring compliance with TEWLS’ policies and procedures
- Such other projects, activities and duties that may be determined in collaboration with the TEWLS Chief Executive Officer and/or Principal Lawyer.
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Applications for the position will close Sunday 11 June 2023.