This is a newly created role offered as a six-month contract position.
Under the supervision of the TEWLS Client Support Lead, the Client Support Officer will work within TEWLS’ client support practice, with focus on enhancing TEWLS’ integrated services to women and non-binary persons, including but not limited to DFSV safety planning, systems navigation assistance, and social supports. The Client Support Officer will work alongside legal and client support staff to provide high quality, culturally secure and holistic legal services, working directly with clients to support positive outcomes and liaising with service stakeholders and partners.
Critically, the Client Support Officer will have the skills and/or capacity to upskill to sensitively take instructions from clients who have experienced and/or are experiencing DFSV, child sexual abuse and other forms of discrimination and abuse by way of trauma-informed best practice principles and provide limited information and referral options within a trauma-informed framework.
As part of TEWLS’ growing structure, the Client Support Officer will receive support and training to aid their development whilst working towards the service’s purpose of facilitating access to justice for women. Organisational and administrative responsibilities are also a component of
this position.
Applications close 1 April 2025.
For further information contact Rachael Hillier, Office Manager, at rhillier@tewls.org.au using the subject line ‘Client Support Officer Position’.