Behaviour of Correction Officers

Letter to The Hon John Elferink MLA dated 21 April 2015:

Law Society Northern Territory (the Society) has received a number of inquiries from members of the public seeking to complain about behaviour of corrections officers at the Darwin Correctional Precinct.

 

The Society is keen to assist the public in appropriately directing their complaints, and to ensuring that the Department is best place to improve the quality of service provided.

The "˜Complaints and Compliments"™ processes observed by the Department of Health may be a useful model. Further, the Department of Health also offers complaints via the Health & Community Services Complaints Commission and the Ombudsman.

The Society would be grateful if you could clarify the available complaints processes.